My flowers didn't last long enough

Flowers didn’t last as long as you expected?

We guarantee most of our flowers last for 7 days. Some may last longer and with regular stem trims and water changes can last up to 10 days. But you’ll find that other stems naturally don’t last as long and will need taking out of your vase earlier.

Spring blooms such as tulips and peonies are only guaranteed to last 5 days as they have a naturally shorter vase life than our other blooms.

All of our plants are guaranteed to last for four weeks from the delivery date. But with the right care and attention it’s possible to keep them happy for longer!

If this is not the case, please get in touch with our Customer Delight team below. To make it quicker for us to diagnose and fix things, please share your order number (or delivery postcode) and a few photos of your flowers trimmed and in vase or your plant.