Somethings Missing

Oh no! We are so sorry. Please get in touch with our Customer Delight team below and someone will be happy to help you. So we can help you as quickly as possible, please tell us your order number (or delivery postcode) and let us know exactly what’s missing.

If you think you are missing an add on item such as chocolates, don't forget to check under the kraft paper, sometimes they can be hiding!

Didn't get any flower food?

Don’t worry. It’s easy to make your own flower food at home. Just add a pinch of sugar to your vase water. This will help to give your flowers a little bit of energy. Refresh your vase water and add a pinch of sugar every few days for best results!