My bouquet looks different than in the photo

Why does my bouquet look different?

Every stem is unique so sometimes colours vary or we'll need to use a substitution to give you the best bouquet! We try wherever possible to always send something similar and equally as lovely.

Bud to bloom

We do send our blooms out in bud this means that upon arrival the bouquet may not look quite as expected. Once the blooms have been trimmed and arranged in a vase you will see that the delicate buds start to open over the next few days. This gives the recipient the chance to enjoy the full life cycle of each bloom.

Substitutions

Each stem we send is unique and so on rare occasions, colours may vary or our florists will substitute stems to give you the highest-quality bouquet. If we do ever have to make a change to your bouquet we will be sure only to supply an upgraded stem as substitute.

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