Ruth Cockshott

What flowers will be sent? The blooms you receive depend on the type of subscription you have chosen. With our Classic subscription you will receive our florist's favourites and with our Seasonal S...

Whether you are looking to treat yourself or someone else, we have a selection of flower subscriptions available to suit you. Pay now or pay as you go - it’s up to you! You can choose between an on...

This is really easy to do from ‘My Account’, and if you add a billing address here, this will also come through on your VAT receipt.If you’d like any help, or if you need to download a VAT receipt ...

Need to cancel an order? Don’t worry. You can cancel your order by logging into My Account and hitting the ‘cancel’ button there up until we have started preparing your order. Please note if you ha...

Everytime you introduce someone new to us (and they shop), we’ll give you £10 credit and them £10 off their first order!I've been referred by a friendEnter your friend’s name at checkout (in the ‘r...

It’s easy to find out if what you want is available for the date you need. Once you've entered the delivery address click the ‘for delivery on’ box to open up a calendar. All available dates will b...

We currently deliver to:   UK Ireland (after 19th May) France Germany Austria   Unfortunately we can’t deliver to the Channel Islands, BFPO boxes or any country outside the UK, Ireland, France, G...

How does your plant look? Looking limp? Don't worry, a rapid change in conditions can put plants into shock. Your plant should recover when you’ve followed all the tips in the care booklet to kee...

Flowers didn’t last as long as you expected? We guarantee most of our flowers last for 7 days. Some may last longer and with regular stem trims and water changes can last up to 10 days. But you’ll ...

Oh no! We are so sorry. Please get in touch with our Customer Delight team below and someone will be happy to help you. So we can help you as quickly as possible, please tell us your order number (...