Ruth Cockshott

We currently deliver to:   UK Ireland (after 19th May) France Germany Austria   Unfortunately we can’t deliver to the Channel Islands, BFPO boxes or any country outside the UK, Ireland, France, G...

How does your plant look? Looking limp? Don't worry, a rapid change in conditions can put plants into shock. Your plant should recover when you’ve followed all the tips in the care booklet to kee...

Flowers didn’t last as long as you expected? We guarantee most of our flowers last for 7 days. Some may last longer and with regular stem trims and water changes can last up to 10 days. But you’ll ...

Oh no! We are so sorry. Please get in touch with our Customer Delight team below and someone will be happy to help you. So we can help you as quickly as possible, please tell us your order number (...

Why does my bouquet look different? Every stem is unique so sometimes colours vary or we'll need to use a substitution to give you the best bouquet! We try wherever possible to always send som...

Our blooms are sent out dry and in bud so we do find that upon arrival they do need a good trim and at least 24 hour in water to fully revive and start to bloom. Trimming tips Trimming...

Head over to My Account to update your email preferences, here you can also opt-out of Mother's Day emails. I've unsubscribed, why am I still receiving emails from you? We are so sorry! This may me...

We’re so sorry that you've had trouble with our website - this is certainly not what we want! Top tips for resolving any issues before getting in touch: Make sure your internet is connected (eithe...

You may have seen in the press that we’ve recently acquired bloomon, a Netherlands based online flower brand known for their contemporary floral style and design aesthetic. We’re always looking for...

Got a discount code you’d like to use? Just pop it into our special-code box at checkout (in the ‘review order and pay’ section).Got an email with a discount code in? Click through to our site...