Ruth Cockshott

We are currently unable to transfer orders to a different account however if you’re the recipient of a subscription your gifter can make the edits or we can if you let us know here (along with your...

You can cancel your ongoing subscription at any time, please click below to submit your cancellation request and you will receive an email from us to confirm shortly. Please note it is not possible...

We’re so sorry to hear that there is a problem with your subscription delivery and we’d love to help put this right.My flowers are looking sadYou can find all the information you need on the qualit...

You can edit your gift message, address, delivery dates and make a bouquet selection for your subscription in your account. You can make changes for either a single delivery or for all future deliv...

What flowers will be sent? The blooms you receive depend on the type of subscription you have chosen. With our Classic subscription you will receive our florist's favourites and with our Seasonal S...

Whether you are looking to treat yourself or someone else, we have a selection of flower subscriptions available to suit you. Pay now or pay as you go - it’s up to you! You can choose between an on...

This is really easy to do from ‘My Account’, and if you add a billing address here, this will also come through on your VAT receipt.If you’d like any help, or if you need to download a VAT receipt ...

Need to cancel an order? Don’t worry. You can cancel your order by logging into My Account and hitting the ‘cancel’ button there up until we have started preparing your order. Please note if you ha...

Everytime you introduce someone new to us (and they shop), we’ll give you £10 credit and them £10 off their first order!I've been referred by a friendEnter your friend’s name at checkout (in the ‘r...

It’s easy to find out if what you want is available for the date you need. Once you've entered the delivery address click the ‘for delivery on’ box to open up a calendar. All available dates will b...