Why wasn't my delivery left safely?

We’re really sorry if this has happened.

Your delivery should still be where it was left and everything will stay happy in its box for at least an extra day. But please do let us know if that’s not the case.

If your delivery isn’t there when you get home, just double check it hasn’t been tucked somewhere else or taken in by a neighbour. And if you still can’t find it just let us know and we can put it right.

Gone back to the delivery office? We try and make it really clear to all posties that these should be posted or left safe, however occasionally they cannot do this, so they’ll leave a red card and the deliveries will all be fine even if they can’t be collected for an extra day.